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Store Policy

Price Guarantee.

Terms and Conditions for Price Match Offer

Please read these terms and conditions carefully before participating in our price match offer. By taking part in this offer, you agree to be bound by these terms and conditions.

  1. Eligibility: a. This price match offer is open to customers who have made a purchase from our store. b. The price match offer is applicable only for identical products and models. c. The offer is valid for customers within the same geographic area as our store's location.

  2. Price Match Criteria: a. The competitor's price must be currently advertised and publicly available. b. The product must be in stock and available for immediate purchase at the competitor's location. c. The price comparison will be based on the total cost, including any applicable taxes, shipping fees, and handling charges. d. We reserve the right to verify the competitor's price and product availability.

  3. Exclusions: a. The price match offer does not apply to clearance, liquidation, closeout sales, damaged, refurbished, used, or display items. b. The offer is not valid for prices offered through membership or loyalty programs, auctions, or discounts applied with the use of coupons or promotional codes. c. The price match offer cannot be combined with any other discounts, promotions, or offers.

  4. Process for Price Match: a. To request a price match, you must provide proof of the competitor's advertised price, such as a current sales flyer, screenshot, or URL link. b. The request for a price match must be made within 7 days of your original purchase. c. Price match requests can be made in-store or by contacting our customer service department. d. We reserve the right to refuse a price match if the eligibility criteria are not met or if we determine that the competitor's price is not genuine or accurate.

  5. Price Match Decision: a. Once we have verified the competitor's price and eligibility, we will determine if a price match is applicable. b. If a price match is approved, we will refund the difference between our price and the competitor's price. c. Refunds will be issued in the original form of payment used for the purchase.

  6. General Conditions: a. We reserve the right to modify, suspend, or terminate the price match offer at any time without prior notice. b. Our decision regarding any price match request is final and binding. c. This offer is subject to applicable laws and regulations.

Please note that these terms and conditions are subject to change without prior notice. It is your responsibility to review the terms and conditions before participating in the price match offer.

Terms and Conditions of Sale;

1. Introduction - Welcome to our online store. These Terms and Conditions govern your use of our website and all purchases made on our website within the territory of Gibraltar. By purchasing our products online, you agree to these Terms and Conditions.

2. Our Products - We sell a variety of home furnishings, furniture and electrical products on our website. We strive to provide you with accurate descriptions and images of our products, but we do not guarantee that all descriptions and images will be completely accurate for every product.

3. Pricing - All prices on our website are in Sterling Pounds (GBP). We reserve the right to change our prices at any time, but these changes will not affect already placed orders.

4. Payment - We accept payment through our online payment system utilising credit card only. Payment must be made in full before we will ship your order. If we are unable to complete your order due to a problem with your payment, we will contact you to resolve the issue.

5. Delivery - We may offer delivery within Gibraltar on certain products however at an additional fee as depicted on the website at time of ordering. The estimated delivery time will be provided to you at the time of purchase. We will do our best to deliver your order within the estimated time frame, but we cannot guarantee delivery times as they may be affected by factors beyond our control.

6. Returns and Refunds - If you are not satisfied with your purchase, we offer refunds and exchanges within 5 days of receipt of the product. The product must be returned to us in its original condition and packaging. Shipping costs for returns and exchanges are the responsibility of the customer, except in the case of damaged or defective products.

7. Intellectual Property - All content on our website, including images, text, logos, and trademarks, are the property of our company and are protected by copyright and other intellectual property laws. You may not use any content from our website without our permission.

8. Limitation of Liability - We are not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from the use of our website or products purchased on our website. In any case, our liability will be limited to the purchase price of the product.

9. Governing Law - These Terms and Conditions are governed by the laws of Gibraltar.

10. Amendments - We reserve the right to amend these Terms and Conditions at any time. Any changes will be effective immediately upon publication on our website.

Thank you for shopping with us. If you have any questions or concerns about these Terms and Conditions, please contact us.

 

Privacy Policy:

At inhome.gi we are committed to protecting your privacy and will only use the information that we collect about you lawfully.

We will never share your personal details with anybody, and you can opt out of receiving any marketing emails from us in the future.

When you place an order with inhome.gi, we will keep some of your information;

Your Name

Your billing and delivery addresses

Your telephone number

Your email address.

We only keep this information for your order and to contact you (only if we need to) in relation to your order. The information which we hold will be held securely in accordance with our internal security policy and the law.

We do not retain any payment details as the payment is processed through the Stripe/Paypal or similar secure payment gateway.

Cookies are used on this shopping site, but only to keep track of the contents of in your shopping cart once you have selected your item.

 

Terms and Conditions for Price Match Offer:

Please read these terms and conditions carefully before participating in our price match offer: By taking part in this offer, you agree to be bound by these terms and conditions.

Eligibility: a. This price match offer is open to customers who have made a purchase from our store. b. The price match offer is applicable only for identical products and models. c. The offer is valid for customers within the same geographic area as our store's location.

Price Match Criteria: a. The competitor's price must be currently advertised and publicly available. b. The product must be in stock and available for immediate purchase at the competitor's location. c. The price comparison will be based on the total cost, including any applicable taxes, shipping fees, and handling charges. d. We reserve the right to verify the competitor's price and product availability.

Exclusions: a. The price match offer does not apply to clearance, liquidation, closeout sales, damaged, refurbished, used, or display items. b. The offer is not valid for prices offered through membership or loyalty programs, auctions, or discounts applied with the use of coupons or promotional codes. c. The price match offer cannot be combined with any other discounts, promotions, or offers.

Process for Price Match: a. To request a price match, you must provide proof of the competitor's advertised price, such as a current sales flyer, screenshot, or URL link. b. The request for a price match must be made within 7 days of your original purchase. c. Price match requests can be made in-store or by contacting our customer service department. d. We reserve the right to refuse a price match if the eligibility criteria are not met or if we determine that the competitor's price is not genuine or accurate.

Price Match Decision: a. Once we have verified the competitor's price and eligibility, we will determine if a price match is applicable. b. If a price match is approved, we will refund the difference between our price and the competitor's price. c. Refunds will be issued in the original form of payment used for the purchase.

General Conditions: a. We reserve the right to modify, suspend, or terminate the price match offer at any time without prior notice. b. Our decision regarding any price match request is final and binding. c. This offer is subject to applicable laws and regulations.

Please note that these terms and conditions are subject to change without prior notice. It is your responsibility to review the terms and conditions before participating in the price match offer.

 

 

 

 

 

"Subject to Verification and Reasonable Comparison"

This caveat is hereby incorporated as an integral part of any claim or statement made by InHome or its representatives, regarding the assertion that "We will beat any like for like." By accepting or relying upon such claim, the following conditions and limitations shall apply:

Verification Requirement: Any claim made by InHome to beat any like for like must be supported by verifiable evidence. InHome reserves the right to request and examine the relevant documentation, quotations, or other substantiating evidence provided by the competitor or individual making the like-for-like comparison.

Reasonable Comparison: The like-for-like comparison shall be based on a reasonable assessment of the product or service in question. InHome reserves the right to evaluate the nature, quality, specifications, features, and terms of the compared product or service to determine its eligibility for comparison. The decision of InHome in this regard shall be final and binding.

Applicable Terms and Conditions: The claim to beat any like for like shall be subject to compliance with InHome's applicable terms and conditions, including but not limited to pricing, delivery, warranties, guarantees, after-sales support, and any other relevant factors deemed necessary by InHome.

Exclusions and Limitations: This claim does not apply to the following:

a. Products or services that are not identical or substantially similar to those offered by InHome.

b. Products or services that are part of a special promotion, clearance sale, bundle offer, limited-time offer, or other similar pricing schemes.

c. Products or services that are offered by competitors not recognised or acknowledged by InHome as legitimate or reputable businesses within the relevant industry.

d. Products or services that are second-hand, refurbished, damaged, used, or otherwise not in new and original condition.

e. Comparison involving inaccurate or misleading information provided by the competitor or individual making the like-for-like claim.

Sole Discretion of InHome: InHome reserves the right to accept or reject any claim to beat any like for like, at its sole discretion. InHome also reserves the right to modify or withdraw this claim at any time without prior notice.

By proceeding with any transaction or reliance on the claim made by InHome regarding beating any like for like, the customer or individual acknowledges and agrees to abide by the terms and conditions stated in this legal caveat.

This legal caveat shall be governed and interpreted in accordance with the laws of the jurisdiction within Gibraltar where InHome operates, and any disputes arising from or related to this claim shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Privacy Policy

At inhome.gi we are committed to protecting your privacy and will only use the information that we collect about you lawfully.

We will never share your personal details with anybody, and you can opt out of receiving any marketing emails from us in the future.

When you place an order with inhome.gi, we will keep some of your information;

Your Name

Your billing and delivery addresses

Your telephone number

Your email address.

We only keep this information for your order and to contact you (only if we need to) in relation to your order. The information which we hold will be held securely in accordance with our internal security policy and the law.

We do not retain any payment details as the payment is processed through the PayPal secure payment gateway.

Cookies are used on this shopping site, but only to keep track of the contents of in your shopping cart once you have selected your item.

Thank you for shopping with inhome.gi

IDS GROUP – FULL TERMS AND CONDITIONS OF BUSINESS
For Inclusion with Quotations, Contracts and Project Documentation (2026 Edition). Applicable Entities: ITEK Limited and all companies within the IDS Group of Companies, including H2O Elevated Living, IoPlus Limited and associated trading divisions (together referred to as "the Company"). Jurisdiction: Gibraltar. These Terms and Conditions govern all quotations, contracts, design services, supply of goods, installation works, fit-out projects, and related services provided by the Company.
1. DEFINITIONS AND INTERPRETATION 1.1 Customer means any individual, company, developer, contractor, landlord, or organisation entering into a contract with the Company. 1.2 Consumer means an individual acting wholly or mainly outside their trade, business, or profession. 1.3 Commercial Customer means any Customer acting in the course of trade, business, profession, or development activity. 1.4 Goods means all products, materials, fixtures, fittings, furniture, appliances, and components supplied by the Company. 1.5 Services means all design, consultancy, project management, procurement, coordination, installation, fit-out, and related services provided by the Company. 1.6 Works means the Goods and/or Services to be provided under the Contract. 1.7 Contract means the agreement formed by acceptance of a quotation, issue of an order confirmation, execution of a written agreement, or commencement of Works. 1.8 Variation means any alteration to scope, specification, design, programme, or price after acceptance of the Contract. 1.9 Practical Completion means the stage at which the Works are substantially complete notwithstanding minor defects or snagging items. 1.10 References to Incoterms shall mean Incoterms® 2020 issued by the International Chamber of Commerce. 2. APPLICATION AND PRECEDENCE OF TERMS2.1 These Terms shall prevail over any terms proposed by the Customer unless expressly agreed in writing by a Director of the Company.2.2 No amendment to these Terms shall be effective unless confirmed in writing by the Company. 2.3 Where the Customer is a Consumer, nothing in these Terms shall affect statutory rights under Gibraltar law. 3. CONTRACT FORMATION 3.1 A Contract shall arise upon: (a) written acceptance of a quotation; (b) issue of an order confirmation; or (c) commencement of Works, design, or procurement. 3.2 Quotations are valid for thirty (30) days unless otherwise stated. 3.3 The Company reserves the right to withdraw or revise quotations prior to acceptance. 4. SCOPE OF WORKS AND RESPONSIBILITY 4.1 The Company’s obligations are strictly limited to the Works expressly described in the quotation, specification, drawings, and Contract documents. 4.2 The Company does not provide architectural, structural, mechanical, or engineering services unless expressly agreed in writing. 4.3 The Customer remains responsible for ensuring that the premises, structure, and services are suitable for the Works. 4.4 The Company shall not be responsible for works undertaken by third-party contractors or client-appointed professionals. 5. DESIGN SERVICES AND INTELLECTUAL PROPERTY 5.1 All designs, drawings, specifications, and concepts remain the intellectual property of the Company until full payment is received. 5.2 The Customer shall not copy, reproduce, disclose, or use the Company’s designs without written consent. 5.3 Designs are aesthetic and functional in nature and do not constitute engineering or architectural certification unless expressly agreed in writing. 6. SITE CONDITIONS AND CUSTOMER OBLIGATIONS 6.1 The Customer warrants that the site is safe, accessible, structurally sound, and ready for the Works. 6.2 The Company shall not be liable for delays, defects, or additional costs arising from: (a) site conditions or latent defects; (b) third-party contractors or trades; (c) utilities, building works, or statutory approvals; (d) inaccurate or incomplete information provided by the Customer. 6.3 The Company may suspend Works where safety or access is compromised without liability. 7. VARIATIONS AND CHANGE CONTROL 7.1 Any change to scope, design, specification, or programme constitutes a Variation. 7.2 Variations must be approved in writing before execution, except where urgent works are necessary to avoid risk or delay. 7.3 Variations shall result in adjustments to price and programme. 8. PRICES AND COMMERCIAL ADJUSTMENTS 8.1 Prices are based on supplier costs, exchange rates, duties, and logistics costs prevailing at the date of quotation. 8.2 The Company reserves the right to adjust prices due to: (a) supplier price increases; (b) currency fluctuations; (c) customs duties or taxes; (d) Variations or programme changes. 9. PAYMENT TERMS 9.1 Unless otherwise agreed in writing: (a) 50% deposit upon acceptance of quotation;(b) 50% prior to delivery or installation. 9.2 The Customer shall not withhold, delay, or set off payments. 9.3 Late payments shall accrue interest at 7% above the Bank of England base rate. 9.4 The Company may suspend Works, deliveries, or design services until payment is received. 9.5 Debts referred to collection agencies shall incur a 15% collection fee plus legal costs. 10. DELIVERY, PROGRAMME AND DELAYS 10.1 Delivery dates and project programmes are indicative unless expressly agreed in writing. 10.2 The Company shall not be liable for delays caused by: (a) developers, landlords, or statutory authorities; (b) third-party contractors or utilities; (c) supply chain disruption or logistics delays; (d) Customer instructions or Variations. 10.3 Risk and delivery obligations shall be governed by Incoterms® 2020. 11. INSPECTION, SNAGGING AND DEFECTS 11.1 The Customer must inspect Goods upon delivery and notify damage or shortages within three (3) days. 11.2 Snagging items must be notified within fourteen (14) days of Practical Completion. 11.3 Defects must be notified within six (6) months of Practical Completion, except where statutory rights apply. 11.4 The Company’s obligation shall be limited to repair, replacement, or credit at its discretion. 12. LIMITATION OF LIABILITY 12.1 Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud. 12.2 Subject to clause 12.1, the Company’s total aggregate liability shall not exceed the Contract value. 12.3 The Company shall not be liable for indirect or consequential losses, loss of profit, business interruption, or reputational damage. 12.4 The Company shall not be liable for latent defects arising from building structure, existing services, or third-party works. 13. PROFESSIONAL AND DESIGN LIABILITY LIMITATION 13.1 The Company does not warrant that designs are fit for any particular purpose unless expressly agreed in writing. 13.2 Any design liability shall be limited to the Contract value. 13.3 The Company shall not be liable for errors arising from information supplied by the Customer or third parties. 14. FORCE MAJEURE 14.1 The Company shall not be liable for failure or delay caused by events beyond reasonable control including pandemics, supply chain disruption, government action, natural disasters, or labour disputes. 15. RETENTION OF TITLE 15.1 Ownership of Goods shall remain with the Company until full payment is received. 15.2 The Company may recover Goods where payment is overdue. 16. CANCELLATION AND DEPOSITS 16.1 Deposits are non-refundable once design, procurement, or production has commenced, except where required by law. 16.2 Cancellation shall entitle the Company to recover all costs incurred and loss of profit on Works undertaken. 17. INSOLVENCY AND SUSPENSION RIGHTS 17.1 The Company may suspend Works or terminate the Contract if the Customer becomes insolvent or fails to pay sums due. 18. GROUP COMPANY PROTECTION
18.1 Only the contracting IDS Group entity shall bear liability under the Contract. 18.2 No liability shall attach to IDS Group holding company or sister companies unless expressly agreed in writing.19. DIRECTOR AND PERSONAL GUARANTEE (COMMERCIAL CUSTOMERS) 19.1 Where the Customer is a company, the Company may require a Director or authorised officer to provide a personal guarantee. 19.2 Such guarantee shall be joint and several and enforceable as a primary obligation. 20. DATA PROTECTION AND CONFIDENTIALITY 20.1 The Company shall process personal data in accordance with Gibraltar GDPR regulations. 20.2 Both parties shall treat commercial information as confidential unless disclosure is required by law. 21. DISPUTE RESOLUTION 21.1 Parties shall attempt amicable resolution before litigation.
21.2 The Company may elect mediation or arbitration prior to court proceedings. 22. GOVERNING LAW AND JURISDICTION 22.1 These Terms shall be governed by Gibraltar law. 22.2 The parties submit to the non-exclusive jurisdiction of the Gibraltar courts. 23. SEVERABILITY AND ENTIRE AGREEMENT 23.1 If any provision is held invalid, the remaining provisions shall remain in force. 23.2 These Terms constitute the entire agreement between the parties. © IDS Group of Companies – 2026

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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